Effective Date: 28/08/2026

Thank you for choosing The Roaming Rhyme for your Custom Travel Planning Service. Since our travel plans are researched and prepared specifically for each customer, the following cancellation and refund terms apply.

1. Cancellation Before Planning Begins

If you request cancellation before we have started working on your personalized travel plan, you may be eligible for a full refund.

To request a cancellation, please contact us at mrigank.soral@theroamingrhyme.com with your order details.

2. Cancellation After Planning Begins

Once personalized research or itinerary preparation has started, the service involves dedicated work based on your requirements.

Therefore, cancellation requests made after planning work has begun are generally non-refundable.

We may consider exceptional circumstances at our discretion.

3. Incomplete or Delayed Travel Details

The delivery timeline begins only after we receive all the required travel details through our travel-planning form.

If the information provided is incomplete or we need clarification, delivery may be delayed until the required information is received.

If you do not provide the required information within a reasonable period, we may be unable to proceed with the service. Refund eligibility in such circumstances will depend on whether personalized planning work has already begun.

4. Changes to Your Travel Requirements

After submitting your travel details, you may request reasonable changes within the revision allowance included in your selected package, where applicable.

Requests involving substantial changes to the original requirements, such as a major change in destination, travel dates, trip duration, or travel scope, may require additional work and may incur an additional fee.

Such additional work will only be undertaken after discussing it with you.

5. Refunds Due to Non-Delivery

If we are unable to deliver the purchased Custom Travel Planning Service due to circumstances within our control, and an alternative delivery arrangement cannot reasonably be agreed upon, you may be eligible for a full or appropriate refund.

6. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method used for the transaction.

The time taken for the refunded amount to appear in your account may depend on the payment service provider or financial institution.

7. Third-Party Bookings

Our Custom Travel Planning Service does not include direct booking of flights, hotels, transportation, tours, attraction tickets, travel insurance, or other third-party services unless specifically stated.

Any cancellation or refund relating to a third-party booking is governed by the terms and policies of the relevant third-party provider.

The Roaming Rhyme is not responsible for refunds or cancellation charges imposed by third-party providers.

8. Contact Us

For cancellation or refund requests, please contact:

mrigank.soral@theroamingrhyme.com

Please include your name, order details, and the reason for your cancellation or refund request so that we can process your request efficiently.

Cancellation & Refund Policy